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Shipping
The estimated delivery time is 4-7 business days after the payment of the carpet is received. You will be notified once your order has been shipped. Email us at [email protected] if you don’t receive your order within 15 business days.
*Please note: This is applicable only for non-custom orders
Custom order: For a custom rug, the delivery timeline depends on the making time. The making time depends on the number of knots per inch, and size of the rug. Carpetlive team will guide you with an estimated delivery time at the time of placing the Custom Order.
International Shipping:
For carpets in stock, it will take 2-3 weeks after payment is received.
For a custom order, Carpetlive team will assist you with delivery time depending on size, quality of the rug.
Returns
New Year 2023 Sale Live! Get a Flat 15% discount, Use code "NY2023"
