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Frequently Asked Questions


How much do you charge for shipping?Nothing in Europe! We offer free shipping on all carpets without a minimum purchase required.
Outside Europe you pay a flat rate amount of € 95, –

Do I have to pay taxes for the carpets?You do not have to pay taxes. Our prices are the final cost for each rug.

Which payment methods do you accept?We offer secure online payment options such as Visa, Master Card, Sofortüberweisung, Paypal

How can I place an order?You can shop on our website 7 days a week. Or you call our customer service from 9:00 -20:00  under +49 40 63607940 to place your order by phone.

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#NewYearSaleLive! Get Flat 15% Off till 31st March 2023 - Apply Code - NY2023